CB44 Privacy Policy

CB44 is committed to protecting the privacy of every player who uses our platform. This Privacy Policy sets out in plain language how CB44 collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with any part of the CB44 platform.

We understand that privacy is important to our players in Bangladesh. When you trust CB44 with your personal information, we take that responsibility seriously. This policy is designed to be transparent and easy to understand — not full of legal jargon that leaves you more confused than when you started.

CB44 acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about this policy or how CB44 handles your data, please contact us at [email protected].

CB44 collects only the personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. The categories of data we collect include:

CB44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes.

CB44 collects your personal data through several channels, depending on how you interact with the platform:

• Direct registration — when you create a CB44 account, you provide your name, contact details, and date of birth directly through the registration form.
• Deposits and withdrawals — when you transact through bKash, Nagad, or Rocket, CB44 receives confirmation data from the payment provider including your mobile wallet number and transaction reference.
• Identity verification — when CB44 requests KYC documents, you upload identity documents directly through the platform or via our support team.
• Gameplay activity — CB44 automatically records your gameplay data, including bets placed, games accessed, and session times, as part of normal platform operation.
• Cookies and tracking — CB44 uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the platform. See Section 7 for full details.
• Customer support — when you contact CB44 support via live chat or email, we retain records of those communications.

CB44 uses your personal data for the following purposes:

• To create and manage your CB44 account and verify your identity.
• To process deposits and withdrawals through your chosen payment method.
• To detect and prevent fraud, money laundering, and other illegal activity on the CB44 platform.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To monitor gameplay for responsible gaming purposes and to apply any self-imposed limits or restrictions you have requested.
• To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
• To respond to your customer support queries and resolve any disputes.
• To improve the CB44 platform, fix technical issues, and develop new features based on aggregated usage data.
• To send you promotional communications about CB44 bonuses and offers, where you have opted in to receive such communications.

CB44 processes your personal data on the following legal grounds:

• Contractual necessity — processing your data is necessary to fulfil our obligations to you as a CB44 player, including managing your account and processing transactions.
• Legal obligation — CB44 is required by law to collect and retain certain data for AML, KYC, and regulatory compliance purposes.
• Legitimate interests — CB44 processes certain data to protect the security and integrity of the platform, prevent fraud, and improve our services.
• Consent — where CB44 relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time.

CB44 does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict data protection obligations:

• Payment processors — bKash, Nagad, Rocket, and other payment providers receive the minimum data necessary to process your transactions.
• Identity verification providers — third-party KYC services may process your identity documents to verify your age and identity on behalf of CB44.
• IT and hosting providers — CB44's platform infrastructure is supported by secure third-party hosting and technology providers who are contractually bound to protect your data.
• Regulatory and law enforcement authorities — CB44 may be legally required to disclose player data to government agencies, regulators, or law enforcement in response to a lawful request.
• Fraud prevention agencies — CB44 may share data with fraud prevention services to protect the platform and its players from financial crime.

All third parties who receive CB44 player data are required to handle it securely, use it only for the specified purpose, and comply with applicable data protection laws. CB44 does not permit third parties to use your data for their own marketing purposes.

CB44 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

CB44 uses the following types of cookies:

• Essential cookies — required for the CB44 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
• Analytics cookies — help CB44 understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised.
• Preference cookies — remember your settings and preferences on CB44, such as your language or display preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the CB44 platform.

CB44 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply:

• Account data — retained for the duration of your active CB44 account, plus a minimum of five years after account closure to comply with AML regulations.
• Transaction records — retained for a minimum of five years from the date of the transaction, as required by financial regulations.
• Identity verification documents — retained for the period required by applicable KYC regulations, typically five years after account closure.
• Customer support records — retained for up to three years from the date of the last interaction.
• Technical and usage data — typically retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required, CB44 securely deletes or anonymises it in accordance with our internal data disposal procedures.

CB44 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and CB44 servers.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Strict access controls ensuring that only authorised CB44 personnel can access player data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the CB44 platform.
• Two-factor authentication options for player accounts to prevent unauthorised access.
• Monitoring systems to detect and respond to suspicious activity or potential data breaches.

While CB44 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your CB44 account and never share your login credentials with anyone.

As a CB44 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact CB44 support at [email protected].

CB44 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

CB44 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register on CB44 or use any of our services.

If CB44 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on CB44, please contact us immediately at [email protected] so we can investigate and take appropriate action.

CB44 uses age verification measures during registration and may request additional proof of age at any time. Protecting minors from gambling harm is a core responsibility that CB44 takes very seriously.

CB44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we process your personal data, CB44 will notify you directly via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how CB44 protects your data.

Your continued use of the CB44 platform after any changes to this policy have been published constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how CB44 handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly.

You can reach CB44 at: [email protected]

For requests related to your data rights — such as access, correction, or deletion requests — please email us with the subject line "Data Rights Request" and include your registered CB44 username and mobile number so we can locate your account quickly.

This Privacy Policy was last reviewed and updated in January 2025. CB44 is committed to handling your personal data with care, transparency, and respect.